Privacy Policy
Privacy Policy
Last updated:08/09/2025
Tangerine Dream (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website [insert domain] and related services.
1. Information We Collect
We may collect and process the following information:
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Personal details: name, email address, phone number, billing and shipping address.
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Payment details: processed securely via our payment providers (we do not store full card details).
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Order information: products purchased, order history, preferences.
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Technical data: IP address, browser type, device information, cookies, and usage patterns.
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Communications: correspondence with customer service or marketing opt-ins.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Manage your account and provide customer support.
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Send updates about your orders.
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Improve our website, services, and customer experience.
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Comply with legal and regulatory obligations.
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With your consent, send marketing communications (you can opt out at any time).
3. Legal Bases for Processing
We process your personal data under the following legal grounds:
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Contract: to fulfil an order or provide a service.
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Consent: for email marketing and optional communications.
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Legal obligation: for tax, fraud prevention, and compliance.
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Legitimate interests: improving services, security, and customer experience.
4. Sharing Your Data
We may share your data with trusted third parties such as:
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Payment providers (e.g., Stripe, PayPal).
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Delivery and logistics partners.
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IT, hosting, and analytics service providers.
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Regulators or law enforcement (where legally required).
We do not sell your personal data to third parties.
5. Data Storage & Security
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We store your data securely within the UK and EEA.
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Where data is transferred outside the UK/EEA, we ensure adequate safeguards (such as UK-approved standard contractual clauses).
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We retain personal data only as long as necessary for business, legal, or tax purposes.
6. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data.
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Correct inaccurate data.
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Request erasure (“right to be forgotten”).
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Restrict or object to processing.
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Request data portability.
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Withdraw consent (for marketing or optional data).
To exercise these rights, contact us at: [Insert contact email].
7. Cookies
We use cookies and similar technologies to improve site functionality, enhance user experience, and analyse traffic. You can manage or disable cookies through your browser settings. See our Cookie Policy for details.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Tangerine Dream
Email: info@tangerine-dream.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
